SHIPPING POLICY

Thank you for shopping with Rooted Flame.

Processing Time

Orders are typically processed within 1–5 business days.

Shipping Times

Estimated delivery times:

●              UK: 5–12 business days

●              Europe: 7–15 business days

●              International: 10–20 business days

Shipping times may vary depending on supplier availability and location.

Tracking Information

Once your order has been shipped, tracking details will be sent via email where available.

Delays

Please note that delays may occasionally occur due to:

●              Customs processing

●              High order volumes

●              Courier delays

●              Public holidays

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.